Cancellation & Refund Policy for Unceasedapex Global Pvt Ltd

Effective Date:01 - October 2023

At Unceasedapex Global Pvt Ltd, we are committed to providing top-notch Business Process Outsourcing (BPO) services to our clients worldwide. We understand that sometimes, situations may arise where you need to cancel or request a refund for the services you have purchased from us. We have established this Cancellation & Refund Policy to guide you through the process and to ensure a fair and transparent procedure.

1. Cancellation of Services

1.1. Cancellation Process

If you wish to cancel any services provided by Unceasedapex Global Pvt Ltd, you must notify us in writing by sending an email to [insert contact email address]. Please include your name, contact details, and the details of the service you wish to cancel. Our customer support team will assist you with the cancellation process and provide further instructions.

1.2. Cancellation Deadline

The deadline for canceling services may vary depending on the specific service agreement and the terms outlined in your contract. It is important to refer to your individual service agreement for cancellation terms. We encourage you to review and understand the cancellation terms at the time of purchase.

2. Refund Policy

2.1. Eligibility for Refunds

Unceasedapex Global Pvt Ltd may offer refunds under the following circumstances:

• If you are dissatisfied with the quality of service provided, you may be eligible for a refund. Please contact us as soon as possible to discuss your concerns.
• If Unceasedapex Global Pvt Ltd fails to provide the services you have purchased due to unforeseen circumstances or technical issues, we will work to provide a satisfactory resolution. If services are not resumed within a reasonable time, you may be eligible for a refund.
• If you meet the criteria outlined in your service agreement for canceling a service, you may be eligible for a refund based on the terms and conditions specified in the agreement.

2.2. Refund Process

To request a refund, you must contact our customer support team at info@unceasedapex.com. Provide detailed information regarding the reason for your refund request and any supporting documentation, such as service agreements or proof of payment. We will review your request and respond within a reasonable timeframe.

2.3. Refund Timeline

Refunds will be processed within [insert number of days] from the date of approval. The exact timeline may vary depending on the payment method used for the purchase.

3. Exclusions

This policy does not cover the following scenarios:

• Services not covered in your service agreement or contract.
• Refund requests made beyond the terms specified in your service agreement.
• Refunds requested for reasons not covered in section 2.1 of this policy.

4. Contact Information

For any questions or concerns regarding our Cancellation & Refund Policy, please contact us at:

Email: info@unceasedapex.com

Phone:+91 8899002214

We appreciate your trust in Unceasedapex Global Pvt Ltd and strive to deliver exceptional BPO services. Your satisfaction is important to us, and we are committed to providing a fair and transparent cancellation and refund process.

Please note that this policy is subject to change, and any updates will be communicated to our clients accordingly.

Unceasedapex Global Pvt Ltd.
Registered Address : 401 & 402, Greenwood Plaza, Sector 45, Dlf Qe, Gurgaon, Dlf Qe, Haryana, India, 122002
Corporate Address: Main Stop Manchowa Baghimehtab, Srinagar, Jammu & Kashmir 190019
Website: www.unceasedapex.com
CIN: U82990HR2023PTC109913